Rethinking the OLPC Distribution: A "Bottom of the Pyramid" approach?


What would a "bottom of the pyramid" approach for the OLPC look like? While the OLPC vision is bottom-up and child-focused, their actual deployment has been top-heavy. There's occasional discussion about releasing the One Laptop Per Child XO laptop into the market to achieve a more bottom-up development, and the OLPC's original selling point to its manufacturers was that even though the profit margins would be slim, the market would be the next billion users (WSJ). So why not go all-in and focus on this record of success in the technology creation/diffusion realm, and apply it in the international development context?

Where the OLPC Project has intersected with the market; it has created new and valuable intellectual property (Mary Lou Jepsen, former CTO of OLPC, believes so strongly in the new technology that she's created her own for-profit company licensing the OLPC technology). The buzz around the XO has invigorated the ultra-mobile/small/low-power/low-cost laptop market; with Asus' Eee PC, the new Elonex, Fujitsu's newest LifeBook series, and of course Intel's already-existing ClassMate has received much more attention of recent.

BusinessWeek's Bruce Nussbaum has already compared the OLPC to the Classmate from a BoP approach; but only focused on education and implementation:

But one absolutely critical issue that trumps all the others is education—how best to teach kids at the bottom of the pyramid. So far, the conversation about XO has been dominated by geek stuff, not educational stuff. [...] But where’s the debate over digital lesson plans in local languages, team teaching, long-distance education? [...] Intel may be doing better than the XO. A version of Intel’s Classmate PC is already on sale in Mexico and elsewhere and it is—this is key—bundled with educational material software and teacher support.

Nigeria OLPC
An OLPC Entrepreneur?
That's all well and good, but it continues an assumption that I'm trying to open up for debate -- is the educational system the best way to distribute the OLPC XO laptops to create sustained development? What would the the OLPC project turn into if changed to a technology-diffusion, bottom of the pyramid approach with the overall goal of improving communities by closing the "digital divide"?

OLPC through BoP

First off, there are some immediately obvious downsides. The project would not be a one laptop per child; egalitarian, education-focused project anymore, which is a big punch in the gut to the OLPC vision. It wouldn't necessarily be a child-only approach -- children could be encouraged with various incentives, but once you go to the market, turning away customers over 18 won't fly for very long.

However, the current situation is limited pilot projects in mostly urban situations, mostly schools which are on-grid with Internet access available, with Peru leading the way in pushing for remote-rural tests. So a market approach loses something, but might make up for it in spread and long-term impact. A bottom-up approach is still very constructivist; and doesn't necessarily have to lose it's child-centric flavor. If the underlying goal is closing the "digital divide" and helping these countries; what you need is a self-sustaining project, not an infinite series of projects and recurring costs to the government for new laptops.

So what does it take for technology projects to self-sustain; leading to community development? You need to create a technology that individuals in the community will adopt, learn, and expand, and a process to enable this. This is technology diffusion as much as ICT4Dev -- you want to find early adopters who will spearhead technology adoption. If you look at similar technology diffusion projects that have been widely successful, some exciting possibilities come to light.

The mobile phone comparison

The first example that always gets dragged out when talking about technology diffusion in developing world contexts is of course the cell phone. The wildfire-like adoption rates of cellular technology are amazing, even (especially?) in developing countries. The Grameen (Village) Phone project has found a micro-credit solution to bring in even those markets unable to normally afford a phone by extending credit (combined with training on using the phone) to individuals in a community, who then use the phone as a business, charging people to use it to call family or government services in remote cities, find out the market value for their crops, and so on. The profits from this micro-enterprise repay the low-interest loan and improve the quality of life of the entrepreneur.

The OLPC costs a bit more than a cell phone, unfortunately -- but the same microfinance concept has been successful in costlier technology projects. In Nicaragua, a local firm called TecnoSol has partnered with an energy corporation, E+Co, to sell photovoltaics, (PVs, solar power cells) batteries, and training to rural farmers and entrepreneurs through a credit scheme. These PVs can cost up to $3,000 for the more powerful (and larger) cells; but for much of rural Nicaragua, there's simply no grid access, and a PV can mean light, water pumps, and even refrigeration for a farm or a store; which can greatly expand business potential (if you're the only place in walking distance with a cold beer, you will meet with success). So this model can scale up beyond relatively cheap cell phones to more expensive objects. This UMich study (PDF) goes into more detail on the Tecnosol/E+Co partnership.

These projects have many factors contributing to their success, but the underlying key for both is local knowledge -- what local demands are going unmet that could turn enough profit to repay a loan and create a small business? With the Grameen Phone, community members had a variety of different needs that they were willing to pay small fees for, if a phone was available to "rent" time on. In Nicaragua, providing electricity in an area with no access to the power grid has obvious benefits, many of which can be monetized.

The same entrepreneurial idea can feed development, using the OLPC technology instead of (or possibly in addition to) cell phones and PVs. Set up a group of in-country micro-lenders who can walk someone through the usage of the OLPC XO laptops, evaluate requests for laptop loans with local situational and social knowledge, and help with initial setup. Provide micro-loans to individuals with an idea of how to use the laptop in a way that could generate enough revenues for repayment and self-employment. Work with local social customs and systems to find the best way to create social pressure for loan repayment (only x amount of money is available on a rotating basis?), as well as adapt to local markets and needs.

Perhaps some business ideas will also require Internet connectivity -- can this be rolled in as an additional service to the OLPC via a GPRS/EDGE/etc. cell phone connection, a local ISP, or some other solution (satellite uplinks would probably be too expensive unless they're shared with others; perhaps one could get installed and shared among a geographically close group of XO entrepreneurs via the mesh?). Perhaps some plans would also need an energy source to charge the laptop (the yo-yo charger can only do so much) that could be provided or supplemented with solar or wind energy and a UPS battery backup? Maybe a small portable printer (and ink?) is also needed for some ideas -- it all depends on the idea and the local market's need and ability to pay for the services balanced against the cost of the items, marginal costs of ink/paper/cell phone data costs, and how low micro-loan interest rates can be safely set.

OLPC XO price
Can the OLPC turn a BoP profit?
Keeping the educational focus

The bottom-of-they-pyramid microfinance approach doesn't even have to drop the education focus. While the returns on education are much to slow to repay loans effectively in most cases, grant programs or other implementations could focus on child usage. For example; the XO could be on sale for anyone; but only young entrepreneurs could qualify for the micro-loans, and they'd have to provide some explanation of how this would fit into their learning. Schools or education-oriented civil groups could to buy on credit in bulk, provided they could support both an educational aspect and a profit-making aspect. Grants could be available to even younger children participating in educational programs, skimming profits off of the loan system and successful entrepreneurs in a new G1G1 style program.

Below are a few ideas (presuming some form of Internet, probably cell-phone-network enabled) that could combine the OLPC, community development, and education with making a bit of profit. There are a million other possible things to do with the laptop, using its built in hardware and software tools as well as adding other open-source software to it, so this is by definition an incomplete list. Only local agents can really know what the local demand for OLPC-related services would be, so take these as very basic, generic ideas:

  • Youth could create radio programs with local advertising -- youth gain experience in writing, public speaking, budgeting, aspects of radio operation (physics lesson on radio waves?), as well as marketing. Local industries could advertise goods during their radio program, and this isn't even getting into the FOPSE (For-profit Social Enterprises) possibilities like the LapDesk.
  • The OLPC could be used as a traveling/home-visit cybercafe and "digital office" (some tasks might require a portable printer as well) to provide services like:
    • Letter/resume transcription and/or typing
    • Contact (skype/voip with family abroad?)
    • Interaction with eGovernment services
    • Access to current market prices for locally produced goods
    • Manage an eBay store of artesania / handcrafts
    • Remote basic medicine and consultation with urban-based doctors
    • Of course, email/chat/web surfing/entertainment and the like if there's a demand for such services
  • Schools (or other groups) could offer the public training and adult education -- the laptop is built to support education; so it's an ideal machine to support training in basic computer skills (typing, mousing, etc.); literacy and numeracy, and so on.

So, readers -- can this work? Does this "cheapen" the laptop-as-educational-revolution? Does that matter if a more substantial and sustainable development project emerges?

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I might add that I originally wrote this before the recent fracas on Windows, open source "fanaticism" and the devolution from an education project to a laptop project. As things now stand; I think the best thing that Negroponte can do is open the OLPC distribution up as widely as possible through individual microfinance-enabled purchasing; small pilot project purchasing, and a new round of G1G1 (with some improved customer service and respect perhaps??)

Lots of good ideas in this post, but I would like to point out that, that though Negroponte doesn't quite come right out and say it, this is where olpc is going to go in a few years.

The plan, remember, is to get the price down to $50. At that point families can buy it, or there can be other financial arrangements like the microloan approach you describe. Negroponte has mentioned that the XO is really a family computer, and a village computer, so he his vision of where things are going to go is similar to yours.

So why the emphasis on sales to ministries of education? It's to keep the orders up for a few years until mass production and falling commodity component prices fall far enough. Then we will see the revolution you describe.

"Then we will see the revolution you describe." I'm looking forward to this.

The big problem with going "mainstream" (as in "sell the XO to anyone who wants to buy it") is the many documented shortcomings - in terms of hardware and software - will make it fail miserably when compared to similar products available from regular outlets like Hewlett-packard. Dell, Asus, Intel, etc.

It is important to remember that once Negroponte sells to consumers, he will be obligated to work under the same conditions applying to the vendors mentioned before.

If Negroponte couldn't deliver on the G1-G1 program, a relatively microscopic enterprise compared to what the author proposes, why should anyone expect him to deliver on a much larger scale?

Does anybody really think that OLPC is ready to manufacture millions of laptops that come with a stable operating system, that offer 90-day warranty, immediate delivery, return policy, third-party applications (extensibility is a big selling point, even if people end up doing just a few things) availability and a price that stays at $200?

No way.

All those things add cost to the product and that's why Dell and all the other players are not trying to do what Negroponte is naively attempting. He know now that it is easier to promise than it is to deliver. He knows he can't succeed; his former employees (Krstic, Jepsen, Bender) know that it is a matter of time before the whole thing collapses (that's why the rats abandoned the ship).

OLPC is dead in the water. One more item in the Nutty Professor's long list of spectacular failures.

I hope NN is reading this! The way to get thousands of the XO into the hands of the children is to sell it to NGOs, churches, schools, etc. The church of Christ wants to purchase 150 of them at the price Brightstar asked, $33,000 delivered to the USA, to take to children's homes and schools we operate. They refused.

There's already one business that's common among the poor in the less-developed nations that might be a natural for the OLPC: private schools.

Prof. James Tooley, PhD, has made an extensive study of the private schools that spring up to meet the educational needs of the poor that government education agencies either serve poorly or not at all.

Several years ago in Bolivia I was putting together such a mini-something concept.

Many teachers in developing countries try to get a little extra income by tutoring. In Uruguay this is technically against the rules, but so widespread that enforcement doesn't happen often - a loophole is to teach as "employee" of some company or cooperative or neighborhood association.

Anyway, the idea runs sort of like this: teacher gets a computer under some micro-loan arrangement. Then she takes it home, where she has the computer teach kids whose parents pay her. Everybody happy, especially if what is taught is a highly sought skill or competency for which there are few teachers, like English, or some hard school subject such as math, or office applications. Affordable training for the kid, income producing for the entrepreneur, successful use of ICT and development funds. A back of the envelope set of numbers indicates 3 US dollars per week per kid make it happen, 40 minutes a day 4 times a week. This is somewhat affordable if the family tightens their belts a bit more, in places like Bolivia where the standard income is 4 USD per day for a full time laborer.

If anyone implements this concept somewhere I'd like to hear.

The major snag for OLPC of course is that XO wasn't meant to teach English, or Math, or anything for that matter (this is changing, thankfully). I do not see anybody really using extremely limited family resources to pay to have their kids explore Constructionism. Another sad issue is that people will likely want to learn MS Office, but I guess that that might be possible to tweak to Open Office. Alas, XOs don't handle that either. As Allen and Ken indicate, churches and private schools might be attracted to the XO more readily.

This, until we can offer contents that is really what the client wants. Unless this is something people will use their own money for, something is missing.
Jon has really touched the real issue.

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