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[k5k2]

Order Date:30 December 2007

Order Method: online/credit card

Known/Assumed Problem: ran out of computers but

Communications:a few frustrating emails

Hope Coefficient: bleak, kind of over the XO thing   

[johnkdavis]

My XO finally arrived. 

[CosmicJones]

Just got mine, whoo-hoo!!

I'm at work so haven't booted up, but I took it out of the box for a looksee, first impressions:

1. what a beautiful little machine - orange 'O', yellow 'X'
2. heavier than I anticipated - feels substantial, definitely not a toy
3. solid - feels tough, well constructed
4. screen is good size

I can't wait to get it home. More as it comes.

CJ

[JGamble]

Finally got my 1st day laptop delivered on March 11.    Just picked it up from my UPS store mailbox yesterday.   Purple body (X), baby blue head (O). 

Unfortunately I had just about given up and decided a few weeks ago that when I did get it I would donate it it to my son's daycare.  I have a 2 1/2 year old and he has daycare in DC at the Smithsonian's early enrichment center (Daycare at a museum).  Every year they have an auction to raise money where staff and parents donate items to be auctioned.  I figured that this should bring in some cash for them. 

I'm going to be sad to part with it.  It is actually cooler than I expected.  Someday maybe I'll get another, if they open the G1G1 program again. 

[wintersmith]

Donating it to a museum program dedicated to education is one of the best ideas I've heard of for giving these away. Kudos!

[mtl user]

March 25th I finally got my laptop!!! By all accounts I was the 67th person to have ordered... Pretty sad. I'm trying really hard to get to like this machine.. I'm not there yet cuz of a bunch of little annoying things.  Ie. I keep losing the cursor. Gmail is a nightmare and the keyboard is sticking all over the place.

I took it over to my friends who have two kids under 10. I was impressed with the fact that they are pressing buttons and figuring how to play around despite living in a mostly computer-less house. Might just sell it to them

[tcannard]

Since I see others are having delivery trouble or even doubt they will ever get theirs, I figured I better let people know that the G1G1 Donor Plan IS WORKING - but possibly slowly!  I can only hope that the child who (hopefully) got the one each one of us donated really did get theirs in a more timely fashion and there is someone there to help them "discover" how to use it. 

Mine came March 25 and I was surprised to see a FedEx truck on the weekend.  I was also surprised at the lack of instructions in the box.  Fortunately I already have a PC which is connected to the Web so I could find out how to use it.

First impressions - NICE MACHINE - especially the screen and the battery life!  Mary Lou Jepson and her team have done a fantastic job - please read an interview with her at:

http://www.groklaw.net/article.php?story=20080107182525297

I have not yet been able to get my T-Mobile access activated yet but that seems to hinge on me getting the right numbers from OLPC.  I tried the numbers on the box but they did not work - OLPC has responded that they are looking for my numbers.

[sbg1g0]

Order Date: 12/2007
Order Method: paypal
Known/Assumed Problem: never received
Communications: numerous phone calls with representatives saying they would be shipping soon
Hope Coefficient: exasperated

[zowmitts]

I just found these boards. Here is my story:

Order Date: First Day

Order Method: Credit Card

Known/Assumed Problem: Shipped to wrong NAME!!! Receptionist at business address did not recognize the name, and returned it.

Communications: I got the email with tracking info 2 days after it was shipped back (early February)! Immediately called customer service, gave my story. Was assured another would be shipped. Started calling again in March, got a different story. Have been calling all the month of April, including yesterday. I have now been told that my name is on a spreadsheet in the warehouse. But not in the database - when I call customer service, they only have my old info - not a new record. What kind of mucked up database is that?

Hope Coefficient: Despair - somewhat lightened by reading about others with the same prediciment.

[Tantallon]

Order Date: November 2007

Order Method: Paypal

Known/Assumed Problem: Laptop stuck in FedEx depot Quebec since Jan 15/08 according to tracking info

Communications: Phoned, emails, told to wait, they would contact FedEx etc, nothing concrete so far

Hope Coefficient: Nil - almost convinced it is a scam, do we have to notify the  IRS/Canada Revenue etc about charity numbers etc???

[Directive0]

I can tell you it's not a scam.  You hit bad luck, worse then anyone else as you are still waiting.

As for IRS/Canada Revenue, the OLPC program is not a Canadian charity, so you cannot claim it.

I suggest you contact Brightstar international (OLPC contracted them to "organize" G1G1 shipping) 877-727-4448

Have your tracking info, etc ready.  Ask for an OLPC rep.  You might get an answering machine, but leave a message.  I was in the same boat and they called me back.

Good luck!